Posts for January 25th, 2004

Now — it is getting close once again — we are waiting for the next shoe to drop — and whether or not Kerry will be able to pull off New Hampshire. What I believe is that, with Dean wounded at the moment — his supporters know that NH is the “Waterloo” as the press calls it. And Kerry’s team is truly working the voters — trying to pull the same story in NH as he did in Iowa. From MSNBC, they write:

Siphoning from Dean
He hopes to keep siphoning voters from Dean, whose temperament and judgment came into question during the Iowa caucus campaign. Crowds at both Kerry and Dean events are filled with people torn between the candidates, their hearts for Dean and their heads for Kerry. “I like Dean a lot but I’m concerned about his electability,” said Art Hayek, 50, before Kerry spoke to a crowd in Concord. “I fear he might not have the experience and support beyond voters like me. Kerry might have a better shot against Bush because of his war experience.”

At a Dean rally, Gloria Kelly, 55, said, “His Iowa speech turned me off and I started thinking about Kerry. But if I had to decide now, and I don’t, I’d go with my heart and Howard.”

Kerry is solidifying his claim to be the party’s establishment candidate. In addition to the League of Conservation Voters endorsement, Kerry in recent days has won support from former Vice President Walter Mondale and South Carolina Sen. Ernest Hollings.

The line “Heart says Howard, Head says Kerry” — was the line that was being brandied about back in June/July — when people were amazed at the prowess that HD had accomplished back in June/July. And I had the same issue going through my mind. What I believe in is the power of the “movement” that HD has created, or more appropriately, been the focal point of. All of the progressives — the people who believe in the transformative effects of the Internet had (to some degree) successfully accomplished the goal of changing the process and structure of business. Now, you can not expect to see a successful company without a quality website and/or a method of handling customer feedback/complaints from email or forums.

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